Do you need to return an item?

No problem, here at Nella Milan we offer a fast and convenient way for you to return your product(s)

Before you do, we ask that you read our returns policy (see below) to make sure your order is returnable.

Please ensure that your item(s) is packaged securely

Please keep the original product packaging if you wish to return your item. We do not accept returns if the items are not in their original packaging.

If you don’t have the original product packaging


How to return an item?

You can return unwanted items up to 28 days after receiving them, all items must

Be unused and in their original packaging and condition (including all labels and tags)
Have the return form inside the package


How long do I have to return my order?

Here at Nella Milan, we give 28 days from the delivery date for you to return your product(s)

We are unable to provide you a refund if:

The items In your return parcel have been used or sent back not in their original packaging
You haven’t filled out and put the return form in the package along with your items

Find your order number: You can locate your order number on the order confirmation or dispatch email which we have send to you.
Return address: Bliss Home Living, Carterton Industrial Estate, Carterton, OX18 3EZ.
Parcel up: Put all items you’d like to return along with the return form filled out properly


Where can I drop off my return?

Here at Nella Milan, we offer a free return service where you can drop off your order with the items you’d like to return, just search for a Collect+ Drop Off point, we offer more than 10,000 drop off points nationwide.

Please generate a returns label at the following link

Genrate Return Label

Print the label and attach it to your parcel.

Please include a slip inside the parcel displaying your Order ID or Order Details. Take the item to the nearest Collect+ office for an easy free return. You can find your nearest drop off point at the following link:

Store Locator

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